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Entre 1 y 3 años de experiencia
Retribución sin especificar
Educación, formación
Técnico
1
8
Proceso de selección continuo.
The Information Technology team is looking for an IT Support Technician to provide technical assistance, both on-site and online, to students, professors, and staff, answering questions, solving technical problems, and maintaining the company’s network, software, and computer and audiovisual equipment. Key Action Areas: • Give support to the resolution of stakeholders’ technical incidents • Understand the needs of different stakeholders in order to identify and specify technical solutions to support them. • Installation and configuration of network hardware and software • Installation and configuration of peripherals • Installation and configuration of videoconference and IP telephony equipment • Installation and configuration of audiovisual equipment
Requirements: • Bachelor’s degree • High level of written and spoken English and Spanish • 3 years of experience in IT Support departments, technology or consulting companies is desirable • Knowledge of network videoconferencing systems, networks, name servers, tcp/ip stack, routing, and web and mail servers • Knowledge of Office 365, Outlook, One drive, SharePoint, Teams, Google Apps and Active Directory • Teamworking and problem-solving skills, customer oriented
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