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IT Support with French - PageGroup SSC Barcelona (Barcelona)


  • Barcelona
  •   Inscripción cerrada
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  • Experiencia

    No se requiere experiencia

  • Salario

    Entre 25.000 y 26.000€ Brutos/anuales

  • Área - Puesto

    Tecnología e informática

    • Técnico de Soporte
  • Categoría o nivel

    Técnico

  • Vacantes

    1

  • Inscritos

    4

  • Contrato

    Contrato De duración determinada

Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 25/04/2024.

Funciones

Global Technology support competencies: 
Collaborate with Management and take strong ownership on tasks & projects committed
Proactively identify gaps and propose continuous improvement 
Optimize manual tasks wherever possible
Take initiative by proposing improvements, workarounds and solutions
Freely engage other IT teams and proactively deal with second level and stakeholders when needed 
Take proactive actions to build team credibility and customer satisfaction
Ability to handle demanding customers and communicate at all levels including Executive Board Level 
Ability to prioritize workload effectively while ensuring quality results and keep track of progress 
Be cross-trained and up to date within the same region projects, processes and backlog 
Ensure (phone and chat) availability and coverage within working hours and willing to extend the working hours during peak times and exceptionally busy periods or major issues when needed.
Independently maintain a profound knowledge of our full Global scope.

Requisitos

Fluent in English and French
Ideally educated to degree level in IT and/or computing technologies
Experience with ticketing tools 
Customer focused and committed to improving all aspects of the customer experience
Build and drive positive working relationships at all levels
Technical and customer support experience in a Pan European or Global company is desirable
Good exposure to PC hardware and software in the Microsoft environment including Operating Windows 10, Office 365, Azure AD, Multi-Factor Authentication and security protocols.
PSTN / VOIP and mobile telephone
Desirable skills in SCCM & Intune

Se ofrece

Great opportunity to boost your career!
International Company SSC in Barcelona

Page Personnel

Are you looking for a place to grow your career that will inspire and challenge you? Then the PageGroup, serving Michael Page, Page Personnel, Page Executive and Page Outsourcing, is the place for you.At the heart of our business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates, and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential. Monday to Friday Office Hours

Al pulsar el botón “Inscribirme a la oferta”, Usted consiente que Infoempleo, S.L. comunique sus datos de carácter personal para participar en futuros procesos de selección a los ficheros de Page Personnel con domicilio social en Paseo de la Castellana, 28 3ª planta 28046 MADRID, Madrid donde podrá ejercitar sus derechos de acceso, rectificación, cancelación y oposición.

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