Junior Account Manager W/ Native Level Of Dutch Barcelona (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 29/07/2021.

Funciones

Our client is a fast-growing e-Commerce company focusing on the sales of corporate gifts and promotional products for companies all over Europe. As a Junior Account Manager, you will be the first point of contact of the client assisting them throughout the whole process: from the first contact until the delivery of the products. This includes understanding the client's needs and being able to advise them in a creative way. 

Responsibilities:
- Effective inbound communication with customers via email and telephone
- Advising customers on selecting the right product and print for their promotions
- Preparation of price quotations and virtual samples
- Process and follow-up of sales orders
- Process and follow-up of purchase orders with suppliers
- Coordinate print proof communication between suppliers and customers
- Send shipping information and assure on-time delivery
- Assuring customer satisfaction.

Requisitos

- Native/Bilingual Dutch speaker
- Fluent in English and/or Spanish
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- A problem-solving and solution-driven mentality.
- Ability to multi-task, organize and prioritize work.
- Emphatic personality and passionate about helping others.

Se ofrece

- Full-time job with a fixed contract.
- Competitive fixed salary + attractive commission scheme
- Standard office hours: Monday to Friday 09:00-18:00h
- Dynamic and multicultural work environment.
- Office in Barcelona (@22 area), 10 min from the beach

Etiquetas

• english
• customer service
• dutch
• social
• spanish
• multitasking
• problem-solving
• customer oriented
• open-minded
• creative
• communicative
• listener
• solution-driven
• organized
• empathic
• helpful
• energetic