Junior Sports Advisor (Asics) w/ Native level of German Barcelona (Barcelona)

Descripción de la oferta

Proceso de selección continuo.

Funciones

Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak German on a native level, then this is an amazing professional opportunity for you! 

ASICS is a multinational and world-famous sports brand who manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Junior Sports Customer Advisor with a sporty and positive attitude to join their new project in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the world. 

Main responsibilities: 

- Delivering a best in class consumer experience attending consumers in all sort of questions about their products or services through different channels
- Contributing and supporting the implementation of the Global Consumer Experience Strategy into the local market
- Data entry and maintenance of data related to the consumers at a local market level into the CRM platform
- Managing cases and E-commerce questions using the software tools provided
- Reviewing the information that ASICS delivers to the consumers at a local level in all possible sources (web, newsletters, Twitter, Facebook, posts, events,...)

Requisitos

- Enjoy taking care of and helping people
- Knowledge of Social Networks would be highly valued
- Team player who is also able to work independently
- Attentive, empathetic, flexible and proactive
- Good communication skills
- Passionate about sports
- Eager to learn

Se ofrece

- Permanent contract 
- Starting date: Middle of December
- Employee discount on ASICS products
- Private health insurance
- Tickets restaurant
- Free gym at the office + laundry services
- Modern working environment
- Joining an international company that is a premium True Sports Performance brand

Etiquetas

• orientacion al cliente
• atencion al cliente
• customer service
• customer support
• customer care
• sports