L2 Technical Support Engineer Barcelona


  • Barcelona
  • Hace 8 horas
  • 6 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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UserZoom is the global leader in Online UX Research & Remote Usability Testing. We develop a comprehensive SaaS solution to cost-effectively test, measure and improve Usability and User Experience, on both Web and Mobile platforms. Working with clients, such as Google, Paypal, Amazon, Cisco or IBM among others.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 31/10/2017

Funciones

We are looking for a person with a high English level and who loves to develop in several languages:

Javascript (React, Node...), HTML, CSS, JAVA, Objective C, Scala, C#...Do you know some of them?

Here you can learn the rest!


Description

A L2 Technical Support Engineer to become part of UserZoom Customer Success Team.

You will debug production errors, support technical issues escalated to L2 and have direct communications with clients, perform forensics analysis in production environment, extract data from db, create maintenance scripts, etc.

The tools:

 * Objective C, Java, C# .NET, javaScript, XML/XSLT, HTML, MongoDB, CSS, Scala, Cassandra

 * Microsoft SQL Server

 * NodeJS

 * React Native

 * Desk.com

 * Following Agile Scrum methodology

 * Jira, Stash, Git

 * POSIX shell scripting

 * Amazon S3/EC2


Profile

For the L2 Technical Support Engineer, we are looking for a profile like:

 * Technical Degree or Bachelor degree in IT area or equal experience

 * Proficient English speaker

 * Experience on mobile application Android and iOS

 * Ability to work in a team environment with agile methodology

 * Genuinely passionate about developing web software

 * Strong analytic and problem-solving skills

 * Command line skills on POSIX/Windows

 * (2+ years) Technical Support #2 Team

 * (2+ years) Transact-SQL 

 * (2+ years) Web Platforms

 * (1+ years) FrontEnd and Backend (JS, CSS, HTML, NodeJS, C#, Scala)

 * (1+ years) Objective C for iOS and Java for Android

 * (1+ years) Version control system, preferably git


Job Offer

Oportunidades de carrera y desarrollo profesional

Requisitos

*Technical Degree or Bachelor degree in IT area or equal experience

*Proficient English speaker

*Experience on mobile application Android and iOS

*Ability to work in a team environment
  • Área

    Tecnología e informática

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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