Logistics Customer Service Agent w/ Native Level of French Cornellà de Llobregat (Barcelona)

Descripción de la oferta

Proceso de selección continuo.

Funciones

Do you have experience in Customer Service and are you able to work in a constantly changing environment? If you have a native level of French, we have an amazing opportunity for you!

Our client is a well-known company providing industrial gases for the manufacturing sector. From food packaging to eco-buses, their gases improve everything from the quality of our food to the air we breathe. The company has offices all over the world, and in Cornellà de Llobregat they have a shared service center with over 300 employees from all four corners of the globe spread accross three departments: Customer Support, Supplier Service, and Liquid Bulk:Logistics.

They are currently looking for a Customer Service Representative to join their Liquid Bulk:Logistics Department

As a Customer Service Representative, your responsibilities include:
- Handling calls and emails from customers and quickly identifying their needs
- Proactively maintaining customer accounts
- Ensuring all orders are entered in the SAP system
- Coordinating changes to deliveries and liasing with drivers
- Be the first point of contact for emergency response

Requisitos

Key Languages:
- Native level of French
- Business level of English
- Fluency in German or Dutch is a plus

Core Skills/Experience:
- Experience in Customer Service
- Excellent communication and interpersonal skills
- Ambitious and motivated candidate able to work under pressure
- Ability to understand and respond proactively to client's needs
- Knowledge of SAP is a plus

Se ofrece

What's on Offer:
- 6-month temporary contract leading to a permanent contract
- Competitive salary package
- Private Life Insurance
- Pension Plan
- International team with a hands-on and stable environment
- Normal office working hours