Middle Office Administrator - French Speaker - Page Group SSC Barcelona
- Barcelona
- Inscripción cerrada
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No se requiere experiencia
Retribución sin especificar
Administrativos y secretariado
Empleado
2
0
Contrato Indefinido
Jornada Completa
Duración de la oferta: hasta el 14/02/2023.
The Middle Office team has both a Customer Service as Transactional component ensuring that our temp contractors & freelancers (hereafter: Candidates) that we place at our customers get excellent support during their assignments. Creation of contracts, onboarding, support on time-sheeting, payslips, and invoicing to clients, a central place of contact for Candidates, Clients, and our Sales teams. Description Key Responsibilities: * Contract creation for Candidates (which includes gathering & vetting of necessary information - eg work permits), and for clients. Issuing contracts, having them signed and stored * Create and manage Purchase Orders for freelancers * Creation of Client and Candidate Master data in ERP Systems so timesheets can be logged and accurate payroll/invoices created * Invoicing of Clients - this can include * Uploading invoices onto Customer portals * Reconciliation of receivables to Customer Self-Billing * Generate reporting for business needs The right incumbent for this role, therefore, is someone with attention to detail and is keen to understand how all these different processes impact each other. Customer-service related tasks Along the contract-life cycle there can be a number of interaction points with stakeholders: * Contact with Candidates to collect relevant information to create contracts in an accurate and timely fashion * Contact with Recruitment Consultants, local finance, payroll, and legal teams to coordinate timelines and data flows between Front, Back, and Middle Office * Candidate onboarding to explain Timesheeting portals and payslip information * Answering Candidate questions * Attending to Client queries Profile Ideally prior experience of: - Working in a shared service center or administrative environment - Working in HR Services, Accounts Payable and/or Billing Customer Service - Collaborating effectively with international team/cross-team to deliver - Fluency in English and French. - Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent - Excellent customer-focus & communication skills (written & verbal) - Excellent organizational skills and ability to work under pressure & manage deadlines? - Ideally at ease with Excel - Ability to work independently, take initiative, continuous improvement mindset and eagerness to learn Job Offer - Experience in a very multinational environment (+40 nationalities in the SSC) - Competitive compensation and benefits package in Barcelona, various well-being activity options
-Fluency in English and French -Working in a shared service center or administrative environment -Ideally at ease with Excel -Excellent customer-focus & communication skills
Bonus, Heath-life insurance, Meal voucher
Our specialist service with a personal touch is how we change lives for people by creating opportunities to reach their potential. We're now an FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional, and global level. In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally. Find out more: https://www.pagepersonnel.es/clientprofile/pagegroup-shared-services-centre
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