Middle Office Administrator Barcelona (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 18/08/2021.

Funciones

Being based in our Barcelona Shared Services Centre, the role supports the creation and growth of a new team that will be in charge of a range of Middle Office Operations activities (temp contractors/freelancers), providing a good quality support to our local expert teams in transactional and customer-focused services. In the first phase the role will be dedicated to support the launch/stabilization of the activities & should evolve to take further/other responsibilities.

Project related activities:
 * Support project activities including but not limited to: Preparation of project meetings & materials, taking notes & preparing minutes
 * Support process & desktop procedure documentation as well as training materials
 * Support in training & coaching new joiners

Middle Office related activities (not exhaustive):
 * Support our local payroll team in the contract creation & maintenance including:
 * Information & documentation gathering from candidate & client
 * Compliance check of received information
 * Posting of information in the temp payroll system
 * Collect & upload legal and HR documentation on customer platform
 * Work closely with public administration to obtain & manage all administrative/legal documentation & benefit (for example: allowance, visa, etc.)
 * Send contract to client & candidate and monitor signature
 * Generate, manage & update reports for business needs
 * Collect & enter timesheet in the local payroll system
 * Collect & control temp worker expenses
 *  Provide accurate and timely responses and communication to internal and external customers queries & requests
 * Work collaboratively with all stakeholders (Middle Office, local finance & business teams) to deliver excellent service
 * Any other ad-hoc activities related to contract creation & management

Requisitos

 * Ideally Business Administration Degree, Law or equivalent
 * Ideally Knowledge on labor/contracting law or prior work in a legal environment
 * Prior experience of: working in a shared service center environment, working in administration or legal environment
 * Collaborating effectively with international team/cross-team to deliver
 * Fluency in English and an additional European language is the must (Spanish, Portuguese, Italian, French, Dutch,German)
 * Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
 * Excellent customer-focus & communication skills (written & verbal)
 * Uses standard procedures and common sense to solve problems
 * Analytical, problem-solving mindset understanding on how to handle, resolve and escalate enquiries; passes on information promptly
 * Excellent organizational skills and ability to work under pressure & manage deadlines
 * Ability to work independently, take initiatives, continuous improvement mindset
 * At ease with Excel

Se ofrece

 * Experience in a very multinational environment (+40 nationalities in the SSC)
 * Competitive compensation and benefits package in Barcelona, various well-being activity options