Network Engineer Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 08/12/2019.

Funciones

Key accountabilities 
 - Change request implentation including opening and closure 
 - Creation of internal reports 
 - Specific support during market open hours 
 - Professional customer communication 
 - Fluent communication with operational teams 
 - track of activities and transfer at the beginning and end of the shift  
 - Work in cooperation with other team members from the Technical Specialist group supporting Market Prizm products  
 
 Key Perfomance Indicators (financial and non-financial) 
 ·       Accurate reporting of activities 
 ·       Successful implementation of customer requirements. 
 ·       Positive customer feedback.  
 ·       Proper documentation of solutions.  
 ·       Positive feedback from Colt peering departments. 
 ·       Capacity to coach rest of team members in technical leading areas  
 
 Relationships and key contacts 
 ·       Inside Colt, the candidate will liaise with the Senior team members, the Project Management team and the Capital Markets Service Desk 
 ·       Outside Colt, the candidate may become customer point of contact and will work together with customer counterpart technical peers  
 
 Other Information  
 Requirement to work on shift covering 24x6 with following distribution:  
 o   20% morning 
 o   40% evening 
 o   40% night 
 The shift covers 3 of every 5 Saturdays

Requisitos

Skills/ Experience and Qualifications 
 - Experience working with Cisco devices and L2/L3 protocols. 
 - Understanding about JunOS 
 - Ability to assimilate complex material and communicate effectively to others regardless of their technical knowledge 
 - Capacity and interest to self-develop in those technical areas that require it.  
 - Effective team player who leads by example 
 - Ability to take ownership and demonstrate confidence 
 - Logical approach to fault finding and troubleshooting 
 - Customer Focused and good communication with all required parties, including internal/external network partners and customers 
 - English First certificate (or equivalent – B2) level required 
 - Juniper and Cisco certifications are desirable but not essentials

Se ofrece

Benefits 
 In addition to offering competitive salaries and incentive plans, a range of 
 benefits and local rewards packages are offered to staff. Colt recognises the 
 importance of a work life balance. 
 
 Some benefit examples are: 
 - Flexible working and relaxed dress code 
 - Two days annually to spend on volunteering opportunities 
 - Flexible benefits scheme 
 - Access to a virtual business school for on-going learning 
 - Business mentoring.