Network & VoIP Analyst Barcelona

Funciones

This role is responsible for providing global support in network and telephony operations and maintenance


Description

* Network administration & support for Cisco and Meraki appliances for branch offices and Data Centers.

 * Telephony administration and support of IP telephony systems.

 * Work on Level 2 ticket resolution for incidents and changes allocated to the Global Infrastructure Operations Team.

 * Monitor network infrastructure on a daily basis to ensure appropriate service levels are met.

 * Support of the Cisco IP Telephony platform including handsets/softphones.

 * Wi-Fi management and related services (dns, dhcp, radius, etc).

 * Manage incidents, tickets and escalations with the global MPLS service provider.

 * Documenting of network and telephony infrastructure and standard operating procedures


Profile

* Proven experience managing Cisco networks, firewalls and DC networking related infrastructure (Minimum of 3-5 years experience)
 * Knowledge of Load Balancers

 * Basic knowledge of Cisco Call Manager infrastructures
 * 

Excellent oral and written skills with the ability to communicate clearly and confidently to all levels of user within the organization
 * 

Ability to analysis and deliver a solution in a methodical and timely manner
 * Prepared to work occasional extra hours and weekends with little notice


Job Offer

Full time position

Requisitos

*Network administration & support for Cisco and Meraki appliances for branch offices and Data Centers.
*Telephony administration and support of IP telephony systems.

• Área

  Tecnología e informática

• Categoría o nivel

  Técnicos

• Nº Vacantes

  1