Night Auditor (M/F) - Hotel Quinta Da Comporta en Grândola (Portugal)

Descripción de la oferta

Proceso de selección continuo.

Funciones

6 months contract.

Main Responsibilities:

Ensure the welcoming and overall customer service experience, carrying out check-in and check-out;

Handle accommodation reservations and follow up on related requests;

Respond to customer requests and any complaints;

Manage reservations and cancellations through the hotel’s platforms;

Work closely with the entire team;

Report any issues identified in your service or involving a guest to your supervisor;

Support other departments whenever necessary

Requisitos

Friendliness and strong customer orientation, with attention to detail;

Organizational skills and a methodical approach;

Strong interpersonal skills, team spirit, communication, and resilience in stressful situations (complaint handling);

Strong knowledge of English; French is a plus;

Knowledge of the Opera Cloud system (preferred).

Se ofrece

Accommodation, if necessary;

Transportation to and from the workplace;

Salary compatible with demonstrated experience;

Meals provided at the hotel staff canteen;

Additionally, we provide a meal card to all employees, in the amount of €6 per each effective working day;

Health insurance after 6 months;

We give our team everything they need to succeed