Night Manager en Killarney (Irlanda)

Descripción de la oferta

Proceso de selección continuo.

Funciones

O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centres of Killarney and Castleisland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence. 

The Killarney Plaza Hotel & Spa, a Four* Hotel located in the heart of Killarney and part of the O'Donoghue Ring Collection, is currently recruiting for a Night Manager to join the team on a full- time basis.

The Night Manager is responsible for overseeing the overall operation of the hotel during the night, ensuring the highest standards of guest service, safety, and operational efficiency are maintained at all times.

What You'll Do:

* Take full responsibility for the smooth and efficient operation of the hotel during night hours.
 * Ensure the overall safety and security of the building, including fire walks, security checks, and compliance with all health & safety regulations (including first aid if required) .
 * Lead and supervise the night team, providing guidance, support, and direction as needed.
 * Oversee and manage the efficient check- in and check- out of guests.
 * Handle guest queries, requests, and complaints in a professional and timely manner.
 * Ensure nightly duties are carried out in line with departmental and hotel standards.
 * Prepare and complete night audit procedures and relevant reports.
 * Manage cash handling procedures and ensure the security of cash, stock, and equipment.
 * Oversee the setup of meeting and function rooms for the next business day.
 * Ensure cleaning duties are completed to the highest standards each night.
 * Monitor all guests and visitors entering and leaving the hotel.
 * Ensure GDPR compliance at all times.
 * Report all incidents, accidents, or maintenance issues to senior management.
 * Maintain the highest standards of personal presentation, hygiene, and professional conduct at all times

Requisitos

About You:
 * 3+ years' experience in a Night Supervisor, Assistant Night Manager, or similar senior reception/night role.
 * Previous experience leading or supervising a team.
 * Strong knowledge of hotel operations and the hospitality industry.
 * Excellent organisational, communication, and problem- solving skills.
 * Good computer skills; knowledge of Hotsoft is an advantage.
 * Ability to work independently, make decisions confidently, and remain calm under pressure.
 * Flexible and reliable with a strong sense of responsibility.

Se ofrece

Why O'Donoghue Ring Collection?

When you join the O'Donoghue Ring Collection, you join a community of smart, caring, talented individuals working together to deliver first- in- class results. Here are some ways we support and invest in our team:

* Competitive salaries
 * Discounts on Hotel Stays, and special staff rates in any of our hotels across the collection, on top of special Family and Friend rates for accommodation.
 * Discounts on Dining, discounts for all food outlets in 4 hotels for you and a companion, as well as the individual restaurants and bars that are part of the collection.
 * Meals on Duty, meals are prepared for you during your work hours and are provided for in our newly refurbed canteens.
 * Free Coffee on Duty, provided for in our newly refurbed canteens.
 * Discounts for Take- Away, further discounts for takeaway teas and coffees for staff members.
 * Career Progression, we set a clear career path with each of our interested employees.
 * Employee Fitness, free access to our leisure centre, family discounts to membership in our range of Leisure Centres.
 * Employee Wellness, ODR Collection Staff Wellness programme is available to all staff as well as discounts on all luxury spa products and treatments in our award- winning winning Spa.

If you want to make an impact, O'Donoghue Ring Collection is the place for you. Not sure if you meet all the qualifications? If this role excites you, we encourage you to apply. Explore all opportunities on our careers page