O2C Global Cash Allocations Team Lead - PageGroup SSC Barcelona (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 01/05/2025.

Funciones

As a member of the Order to Cash team and reporting directly to the O2C Global Services Manager your main responsibilities will be:
Organize the daily workload and tasks of the team (8 people) to make sure cash is allocated timely in all countries ensuring an as up to date status as possible of the individual outstanding customer receivables
Monitoring performance and proactively managing day to day workload to ensure that KPI's are met.
Organize the team to follow up properly on unallocated cash
Enhance the effectiveness of the cash allocations tool to increase efficiency in the process
Manage the refund process to make sure no aged open payments stay on the receivables ledger and requests from clients are quickly and correctly addressed
Properly adhere to and have controls in place to make sure all relevant Group and Regional policies are respected
Prepare reporting on cash movements to assist cash
flow analysis
Work closely with the Collections team to make sure difficulties are addressed and feedback is sought and acted upon
Internal/External Audit Support
Prepare month end reconciliations reports and support bank reconciliation tasks
Coordinating holidays, back
up plan, monthly 121s)
First level of escalation for any issues raised by team members
Participate in the improvement of processes to increase team efficiency.
First point of contact for other departments regarding team
wide topics.

Requisitos

Dynamic, organized with a methodical approach
Attention for detail
Ability to work under pressure with a clear understanding of priorities
Ability to supervise and motivate a team
Prior experience in leading teams, valuable prior experience in Cash Allocation Stream
Strong Excel Skills
Strong communication skills
High level of English and Spanish is required, any other European language is a plus.
Administrative degree or equivalent
Good knowledge of O2C processes, metrics, and controls.

Se ofrece

Experience in a multinational environment (+40 nationalities in the SSC)
Competitive compensation and benefits package in Barcelona, various well
being activity options