OCEAN - Assistant Chief Housekeeper en Basel (Suiza)

Descripción de la oferta

Proceso de selección continuo.

Funciones

ROLE OVERVIEW Part of our Housekeeping team on our Ocean vessels, the Assistant Chief Housekeeper supports the Executive Housekeeper to oversee a variety of housekeeping functions to ensure the smooth running of the daily operation of the Housekeeping Department. The Assistant Chief Housekeeper reports to the Executive Housekeeper. WHAT YOU WILL DO ON BOARD • Monitor par levels of all lockers within the relevant working areas and ensure that sufficient supplies are available for the Stateroom Host; arrange for the collection of general store items as per the schedule and ensure that all items are properly distributed to lockers within the relevant working areas; complete the weekly general supply requisition and submit the requisition for approval. • Ensure that all logs are signed and up
- to
- date in the designated housekeeping areas, follow up & keep track of all special cleaning matrixes including cleaning of curtains, carpet shampoo, furniture, shower head sanitation, etc. • Regularly inspect Housekeeping areas including Guest Staterooms, public areas, corridors and lockers to ensure that these areas are according to company policies and procedures and employee health and fire/chemical safety. Any damages/malfunctions found during such inspection must be corrected accordingly and reported to the Executive Housekeeper. • Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in all areas, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation & disembarkation, sea day activities & other activities. • Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition. ABOUT YOU • Must have shipboard experience or premium hospitality experience
- at least 1 year in the same role; must have experience in leading a multi
- cultural team. • Fluent in English
- must be able to address any kind of information in an adequate manner with excellent oral English communication skills. • Guest
- focused, service
- oriented, positive personality, professional appearance and impeccable hygiene standards are required; team builder with exceptional motivational skills and coaching ability is required; must have a keen eye for cleanliness and attention to detail. • Must have strong administrative skills, including proficiency with PC based databases, spreadsheets, and word processing systems. Must demonstrate effective stress management skills. • Must have a proven and comprehensive knowledge of all Public Health and Sanitary Policies compliance.

Requisitos

Idioma requerido: Inglés.