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Operation Manager Madrid


  • Madrid
  •   Inscripción cerrada
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Inscripción Cerrada
  • Experiencia

    Al menos 10 años de experiencia

  • Salario

    Retribución sin especificar

  • Área - Puesto

    Ingeniería y producción

    • Jefe de Proyecto
  • Categoría o nivel

    Mando intermedio

  • Vacantes

    1

  • Inscritos

    11

  • Contrato

    Contrato Indefinido

  • Jornada

    Jornada Completa

Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 09/04/2019.

Funciones

Reporting to the Retail Technology Manager,you will be responsible on the Post Sales Operations, the financial controlling and the assurance of excellence service.

The growth of the area is going to be exponential in the coming years, so we are looking for a person to join us into this challenge.


Description

Reporting to the BU Manager, the candidate´s responsabilities will be:

 * Responsibility on the total turnover and margin control of the whole technology offer at Group Level including software, hardware, contents, licenses fees, transport, installation and maintenance.

 

 

 * Finish existing standard procedures revising the internal processes for: offering, codifying, purchasing, supply chain, installations, post-sales installations, maintenance, customer care service, content services, software services, warranties management

 

 

 * Adapt these procedures and processes to the different BU's to launch Retail Tech Business internationalization.

 

 

 * Coordinate with the BU's ambassadors to achieve the goals

 

 

 * Legal contracts coordination with our legal department to sign adapted contracts with suppliers / clients

 

 

 * Responsibility on the Post Sales Operations. Assurance of excellence in post-sales services. Manage proactive action plans to ensure customer satisfaction. Management of Customer Care team, coordination with suppliers and Business Units to ensure goals achievement.


Profile

The candidate will have:

 * Technical Degree(preferably)
 * Strong experience in Project Management around Operations (minimum 5 years)

 

 

 * Business management background, the candidate must be able to make financial controlling

 

 

 * Strong organizational skills and teams management

 

 

 * The ideal candidate should have excellent verbal and written communication skills

 

 

 * The candidate must be able to communicate in English at professional level.

 

 

 * French communication is a desired skill

 

 Key competences:

 

 * Flexibility and adaptation

 

 

 * Customer orientation

 

 

 * Teamwork and collaboration

 

 

 * Impact and influence


Job Offer

The growth of the department is going to be exponential in the coming years. Teams will be bigger and consequently responsibilities.

The challenge is real.

Requisitos

*Technical Degree(preferably)

*Strong experience in Project Management around Operations (minimum 5 years)
*Business management background
*The candidate must be able to communicate in English





MICHAEL PAGE

Industrial company for Retail Sector, with factories all over the world and launching the Technology Bussiness into the clients.

  • .
  • Recursos Humanos
  • Michael Page

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