Operations Specialist with native Level Of English Barcelona (Barcelona)

Operations Specialist with native Level Of English Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace 34 horas (Actualizada)
  • 11 inscritos
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Jornada Completa - Contrato Indefinido - Retribución sin especificar - Al menos 2 años de experiencia

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Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 02/07/2021

Funciones

Are you a native English speaker with a hands-on attitude?  Would you like to use your enthusiasm, knowledge, and motivation for your personal growth and see a company growing with you? If you can see yourself working in a fast-paced environment and work closely with the founder of the company keep on reading!

Our client is an innovative e-commerce men’s athleisure brand designed for the needs of the modern man.

They are looking for an all-rounder who will be one of the first hires in their European HQ in Barcelona and directly report to the CEO.

Responsibilities:

- Customer Service: Manage customer relationships and respond to incoming inquiries via email and other channels.
- Improve customer experience and satisfaction through surveys and insights & feedback collection from support channels.
- Develop workflow charts and documentation on internal processes for future use.
- E-commerce Management: Be in charge of the website for new products, newly arriving inventory, and content changes including the Magazine.
- Internal operations: Oversee all data & analytics requests by actively using Google Analytics and Shopify Reporting.
- Monitor inventory levels and forecast future sales in order to place monthly purchase orders.
- Act as a project manager coordinating cross-functional teams, supply-chain partners, photo shoots, and other projects.

Requisitos

- Authorized to work in EU.
- Minimum 2 years of experience at relevant jobs (knowledge in operations, customer service, and production monitoring.)
- Industry experience in E-commerce, Retail, Fashion, or Apparel is highly valued.
- Native level of English (this role is 100% in English).
- Fun, sense of humor, playfulness, and sass (needed to apply the brand voice).

Se ofrece

- Competitive salary based on experience.
- Possibility to grow within the company.
- Social benefits, gym allowance, and health insurance.
- Team building activities.
- Casual working environment
- A pet-friendly office

Etiquetas

  • customer service
  • ecommerce
  • operations
  • project manager
  • Área

    Compras, logística y transporte

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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