Order to Cash with Dutch or German Barcelona (Barcelona)

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Order to Cash with Dutch or German Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Inscripción cerrada
  • 2 inscritos
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Jornada Completa - Contrato Fijo discontinuo - Retribución sin especificar - Al menos 2 años de experiencia

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Empresa

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Order to Cash with Dutch or German for a Shared Service Centre leader in its sector with offices located in Barcelona.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 24/03/2021

Funciones

- Associate will support not only the region assigned, but also overall collections and Accounts receivables if needed
- Responsible of coordination with local finance teams, Customer Service, Sales, and Operations.
- Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OTC processes are efficient and compliant and that a positive customer experience is provided to customers.
- Establishes and keeps good relationship with other teams. A team player.
- Responsible of the region coordination with the customer, Collections of both overdue, and to be due invoices.
- Performs cash application processes, AR related management on a timely and accurate manner.
- Follows the region directive to achieve monthly collections target, reduce deductions, clear overdue, and reduce unapplied balances.
- Performs the region strategies to reduce DSO and past due Invoices while improving customer satisfaction.
- Ensures dispute escalations are properly handled in a customer friendly manner.
- Responsible of clearing due invoices, this may include investigation and resolution of issues and coordination with both dispute team, regional team, Customer Service, Sales and Operations.

Requisitos

- 2 years of experience in Order to Cash, Billing and Collections or Customer service.
- Open to work in international environments.
- English and Dutch or English and German as business language and local language to support the region.
- Excellent interpersonal skills with the ability to influence and develop relations at all levels.
- Flexibility and ownership.
- Team player in an multi cultural environment.
- High degree of orientation in customer service.
- Good negotiation skills.
- High School, Vocational Certificate, Post Secondary Diploma.

Se ofrece

Career and growth opportunities
  • Área

    Administración de Empresas

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    4

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