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No se requiere experiencia
Retribución sin especificar
Administración de Empresas
Mando intermedio
1
0
Contrato Indefinido
Jornada Completa
Duración de la oferta: hasta el 29/09/2022.
OTC - Billing Supervisor- UK Market Description Responsibilities: General: * Responsible for Master Data, Billing and Disputes function leading a large team (~15) * Coordinate with third party, other finance members, operations, customer service and sales. * Point of contact and escalation for all CMD & Billing/Disputes matters for the SSC, market teams, and customers. * Ensures function deliverables meet or exceed quality levels and are delivered with a strong internal control framework. * Inspires innovative thinking and leads special projects within function to drive achievement of the SSC objectives. Personnel: * Recruit and build a strong team while engaging the team and promoting a strong culture to retain talent. * Serve as a leader and mentor that emphasizes the development and performance of their team. * Ensures the right backup in the team through cross training. * Support communication structures across the team to ensure key messages are communicated and understood. Compliance: * Acts as a steward for compliance on operational accounting policies and procedures. * Assures the integrity of the applicable financial systems and controls. Continuous Improvement: * Contribute to the design and implementation of OtC systems and business process solutions. * Follows and implements culture of continuous improvement of processes, policies, operating procedures. * Identifies areas that would benefit from process improvements to propose to OtC Senior Manager Finance & Services * Oversees the processes including customer setup, contract management, billing and disputes etc. * Actively involved in completing and delivering efficiently all CMD and Billing/Disputes specific activities and milestones, in alignment with the SLA's, KPI's, project plans and deliverables, to ensure success of the function. * Leads OtC process strategies to reduce DSO, improve working capital, and increase customer satisfaction. * Brings a customer centric mindset to the OtC function, continuously incorporating the voice of customer in OtC policies, processes * Develops trusted relationships with stakeholders, both internal and external Profile Required Skills * Minimum 3 years of experience in Finance, Customer Master Data, Billing, Disputes etc as a team lead or supervisor. * Working knowledge of core transactional OTC processes * Relevant experience of working in a multi-national SSC * Demonstrated Business Process Improvement and/or Reengineering experience * Demonstrated experience in impacting the quality and service in previous roles. * English as business language * Excellent interpersonal skills with the ability to influence and develop relations at all levels * University Degree * Flexibility and ownership * Integrity and ethical behaviour to ensure compliance * Good negotiation, coaching, and teaming skills * Ability to use analytics to draw insights and drive actions that improve results * Strong commercial, customer-oriented profile * Proficiency with Microsoft Office Job Offer Side benefits Dynamic environmen
Required Skills Minimum 3 years of experience in Finance, Customer Master Data, Billing, Disputes etc as a team lead or supervisor. Working knowledge of core transactional OTC processes
International Company SSC in Barcelona
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Formación Relacionada
Bachelor's Degree in Business Administration (English Programme) + BSc in Economics
UIC Barcelona. Universitat Internacional de Catalunya
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