OTC Supervisor with DE, FR or Polish Barcelona (Barcelona)

Funciones

Responsible of OTC process, leading a team medium to large teams of 8-10 or more people under management.
Responsible of coordination with third party providers, other finance team members, operations, customer service and sales.
Point of contact and escalation of region's OtC technical and accounting issues.
Ensures OtC services provide a quality customer experience inclusive of timely and accurate invoicing, cash application, issue resolution
Implement and ensure compliance with the procedures, controls and principles set by Headquarters
Order to Cash
Responsible of the region entire OtC process including customer master maintenance, credit administration, billing cycle, collection activities, cash application processes and AR related management reporting.
Responsible of OtC process strategies to reduce DSO and past due invoices while improving customer satisfaction
Ensures dispute escalations are properly handled in a customer friendly manner
Provide reporting and analysis to generate insights within their given domain
Oversee reports accuracy and ensure compliance to internal and statutory policies.

Requisitos

Minimum 6 years of experience in Order to Cash, Billing and Collections or Customer service and experience of at least 3 years leading teams
Working knowledge of core transactional OtC processes
Experience in international environments
Native level of DE, FR or Polish and English as business language
Strong commercial, customer oriented profile
Excellent interpersonal skills with the ability to influence and develop relations at all levels
University Degree
Good negotiation skills
Working Knowledge of necessary regulatory requirements for a US Traded Company (i.e. US GAAP, SOX)
Proficiency with Microsoft Office
Knowledge of SAP HYBRIS

Se ofrece

Salary and side benefits

• Área

  Administración de Empresas

• Categoría o nivel

  Mandos

• Nº Vacantes

  1