Passenger Service Agent (Resort Flight Check-In) - TFS Santa Cruz de Tenerife (Santa Cruz de Tenerife)

Descripción de la oferta

Duración de la oferta: hasta el 07/11/2018.

Funciones

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
 
After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Passenger Service Agents to join our Resort Flight Check-In Team in Resort on part-time Fixed Term contracts. This role will work as part of our Team on early shift mornings, afternoons or on a split-shift basis Monday to Sunday.

Requisitos

Reporting to the Resort Flight Check-In Duty Manager, the Passenger Service Agent in Resort will be responsible for:
 

Providing a warm and friendly welcome
Providing all our customers with an excellent check in service in the hotels
Offering additional discounts to our customers on their next flights with Jet2.com
Ensure adherence to safety regulations, promoting the safety first culture
Providing our customers with clear instructions on their next steps once they arrive at the airport
Delivering fantastic customer service
Preparing next day’s resort routes

The successful candidate will:
 
Have a genuine passion for delivering excellent customer service
Be fluent in English with a good understanding of Spanish
Have the right to work in the location that you are applying for
Preferably have a full driving licence and your own vehicle

Previous experience within the Airline or Travel industry is desirable, although this is not essential.

Se ofrece

In return we offer:
 
Competitive salary
Positions available across Europe
Excellent training and support to develop your career with Jet2.com
Comprehensive training
Free uniform
Rosters given in advance
Monthly 1-1’s and coaching sessions
Great team spirit and atmosphere
The chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.