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Portuguese Customer Representative - Travel Palma (Islas Baleares)

  • Ref: 2483839
  • SELLBYTEL Group S.A.

  • Palma (Islas Baleares)
  • Inscripción cerrada
  • 5 inscritos
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Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Comparte:

Empresa

SELLBYTEL Group S.A.

SELLBYTEL is one of the leading European service providers for Customer Management Solutions with more than 8.000 employees worldwide. SELLBYTEL Group is present on five continents - with five hubs, 26 locations and 31 local offices.
  • Barcelona
  • Información y Asesoramiento
  • SELLBYTEL Group S.A.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 06/06/2019

Funciones

We are currently looking for a Customer Representative for a leading hospitality company.

Responsibilities:

-Provide with accurate information to our customer. 
-Logging and follow up of correct and Valid Orders or requests. 
-Ensuring the highest level of Customer Satisfaction Surveys Scores 
-Delivery of high caliber Customer Service on Post-Sales requisitions

Requisitos

Essential Skills and Knowledge:

- Native level of Portuguese + high level of English and Spanish
- Minimum 1 year experience in contact center experience desirable
- Team Spirit
- Excellent Customer Service and interpersonal skills.
- Effective at problem solving and finding solutions.
- Is resilient, patient in dealing with challenging situations and is able to influence positively to provide a win:win solution.

Essential Behaviours:

- Passion for travel.
- Results driven.
- Willing to go the extra mile to add value for the business and Customers.
- Pro-active 
- Customer focused and has desire to go the extra mile for the customer
- Positive and enthusiastic.
- Flexible 
- Reliable, responsible

_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation

Se ofrece

We offer

-Full-time (39 hours/week) and long-term contract
-Monday to Friday with rotative weekends (2 per month) from 09:00 to 00:00
-Salary: 16.732,21 Euros gross/year + up to 1.500 Euros gross/year in bonus + transportation, night and weekends bonuses
-Internal Development Program
-Opportunity to join an international team
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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