Descripción de la oferta
Duración de la oferta: hasta el 06/06/2019
We are currently looking for a Customer Representative for a leading hospitality company.
-Provide with accurate information to our customer.
-Logging and follow up of correct and Valid Orders or requests.
-Ensuring the highest level of Customer Satisfaction Surveys Scores
-Delivery of high caliber Customer Service on Post-Sales requisitions
Essential Skills and Knowledge:
- Native level of Portuguese + high level of English and Spanish
- Minimum 1 year experience in contact center experience desirable
- Team Spirit
- Excellent Customer Service and interpersonal skills.
- Effective at problem solving and finding solutions.
- Is resilient, patient in dealing with challenging situations and is able to influence positively to provide a win:win solution.
- Passion for travel.
- Results driven.
- Willing to go the extra mile to add value for the business and Customers.
- Customer focused and has desire to go the extra mile for the customer
- Positive and enthusiastic.
- Reliable, responsible
_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
-Full-time (39 hours/week) and long-term contract
-Monday to Friday with rotative weekends (2 per month) from 09:00 to 00:00
-Salary: 16.732,21 Euros gross/year + up to 1.500 Euros gross/year in bonus + transportation, night and weekends bonuses
-Internal Development Program
-Opportunity to join an international team
Atención al cliente
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