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Profesor de Aeronáutica

Centro de Estudios Aeronáuticos

Madrid España

Hace 12 horas

Program Assistant, Business School Madrid


  • Madrid
  •   Inscripción cerrada
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  • Experiencia

    Entre 1 y 5 años de experiencia

  • Salario

    Retribución sin especificar

  • Área - Puesto

    Educación, formación

    • Program Assistant
  • Categoría o nivel

    Técnico

  • Vacantes

    1

  • Inscritos

    158

Descripción de la oferta

Descripción de la oferta

Proceso de selección continuo.

Funciones

As a frequent contact person for faculty, students and other departments within IE, the Program Assistant has a strong focus on customer service in all tasks and activities. Some of these more prominent include:
• Attend students to resolve specific questions and issues.
• Refer students to program to associate director in case the issues cannot be resolved by the assistant or require superior action.
• Support faculty in their specific needs (class material, etc).
• Support in the planning and execution of various components of the program.
• Drafting and issuing student certificates.
• Compiling and updating databases with student information.
• Coordinating with internal and external stakeholders.
• Interact with other departments to provide service and problem resolution on a short-term basis.
• Collaborate with the associate directors of the Program in updating the content of the program on IE Campus and other communication tools used
• Collaborate with the associate directors to post information and documents to students.
• Take charge of activities organized by the Program Management Team: conferences, networking activities, etc.
• In collaboration with the advisors and/or associate directors, take responsibility of the monitoring and execution of special projects within the curriculum portfolio: electives, special modules, etc.
• Collaborate with the associate directors in administrative processes related to the daily operational management of the Program.
• Managing high volume of e-mail and responding to student queries.
• Support in booking appointments and managing calendars.

Requisitos

A qualified candidate will have a strong desire to work in a multicultural environment and have a track record demonstrating the following skills:
• Bachelor degree.
• Excellent communication skills and fluency in both English and Spanish.
• Passion for providing outstanding customer service.
• Team player that enjoys collaborating on projects.
• Excellent organization skills with the ability to multi-task.
• Comfortable working in a busy and demanding environment.
• Detail oriented.
• Proficiency in Microsoft Office.

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