Descripción de la oferta
Duración de la oferta: hasta el 25/05/2019
We are looking for a Technical Support Engineer to join our team in Barcelona.
The main responsibility in this role is to provide outstanding technical support for the customers as well code fixing and/or rewriting.
The right person for the role will be able to follow a logical troubleshooting path, navigate through ambiguous problems, collect relevant information, create a hypothesis and test or reproduce issues without jumping to conclusions. You should be able to perform troubleshooting of systems or applications involving multiple technologies or protocols.
-European citizenship or work permit in Spain
-Proficient in at least one of Java, Python
-PHP or Go experience desirable but not a must
-Ability to read and understand code and able to write code samples to reproduce customer issues
-Strong troubleshooting skills including the ability to read and understand logs and stack traces
-Familiarity with cloud computing
-Familiarity with web protocols (HTTP, TLS, etc.)
-Familiarity with SQL (any dialect)
-Ability to research using internal knowledge bases and public-facing documentation (Google Developers, StackOverflow, etc.)
-A strong sense of business ownership and customer focus
-Experience in technical support, professional services, engineering, sustaining engineering, or systems engineering
-Extensive networking knowledge
-Advanced Email, Anti-spam and account security knowledge
- Indefinido (Permanent) contract
- Total Salary in first year is €29,110 per year, which includes: €24.570 gross/year Basic salary + up to 3.000€ gross/year Bonus + Restaurant card (€1540 per year)
- Total Salary package goes up to €31,125 per year, after 1 year in the project.
- Working schedule: Full time (39 hours/week). Monday-Friday 9am-6pm
- Free fruit and coffee days!
- Beer night and many team events!
- Chill area with Billiard pool table, table tennis, and 2 arcade machines
- International and dynamic environment in Barcelona
- High possibilities to grow inside the company
- Relocation package for people moving from another country
- Employees discounts
Tecnología e informática
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