Reservations Agent en Saanen (Suiza)

Descripción de la oferta

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Funciones

Gstaad Palace
The Gstaad Palace, with over 90 rooms and suites, 5 restaurants, 2 bars, and a legendary nightclub, is an internationally renowned 5- star luxury hotel. It is owned by the Scherz family and is one of the last traditionally family- run grand hotels – a true landmark of Switzerland. Your ResponsibilitiesReceiving and processing individual and group bookings from inquiry to reservation, in compliance with the standards of “Leading Hotels of the World, ” Swiss Deluxe Hotels, and our internal QMEnsuring smooth operations in the reservations departmentProviding personalized service to our (international) guests throughout the reservation processEntering guest data into the Protel on Premise booking systemShared responsibility for current occupancy levels and monitoring of the room budgetCoordinating various rates and conditions with the reservations managerClose collaboration with operational and administrative hotel departmentsAssisting in monitoring our availability on online channels (CRS) 

Requisitos

Your ProfileYou have completed commercial training or an equivalent educationYou bring at least one year of experience in reservations in the upscale hotel industryYou are a lively, well- groomed individual who enjoys guest interactionYou have excellent MS Office skillsYou enjoy working in a teamYou are flexible, resilient, conscientious, detail- and customer- orientedYou possess excellent German, French, and English language skills; additional languages are welcome