Reservations Trainee Ibiza-Eivissa (Islas Baleares)

Descripción de la oferta

Proceso de selección continuo.

Funciones

Mondrian & Hyde Ibiza

Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza.

Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views.

Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches.

Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi to ocean-to-table Balearic fare, all highly programmed.

The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga, owned by Apollo.

Job Description

What you’ll do:

· Support the daily tasks of the Revenue team, learning how pricing and distribution decisions are made.
· Receive and manage new bookings, modifications, and cancellations in a clear and professional manner.
· Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences.
· Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner.
· Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs.
· Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.).
· Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience.
· Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators.
· Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms.

Requisitos

What we are looking for:

· EU nationality is required.
· Fluent in English and Spanish. Other languages are a plus.
· Currently pursuing or recently completed a degree in Hospitality, Business, or a related field.
· Proactive attitude with strong attention to detail.
· Effective communication skills and ability to work as part of a team.
· Ability to multitask and prioritize tasks in a fast-paced environment.

Se ofrece

 Competitive package and plenty of development opportunities.
· Accommodation included.
· Lunch served daily at the in-house restaurant.
· Participate in a complete Internship Program with a final project to present to the Excom & Head of Departments.
· Join an innovative and fast-growing international group committed to building new hotels and a global brand.
· Opportunity to challenge the norm and work in a creative and rewarding environment.
· Be part of a team passionate about creating great hotel experiences and building a portfolio of brands.
· Great discounts at all Ennismore hotels and special discounts at numerous island businesses.
· Free subscriptions to Canva and Podimo.
· Activities to build an amazing team of students.
· Regular team meetings and events, from team-building activities to end-of-season parties; we work hard, but we know how to have fun.