Restaurant Director en Lisbon (Portugal)

Descripción de la oferta

Proceso de selección continuo.

Funciones

This role ensures the delivery of an exceptional experience that aligns with Four Seasons’ standards of service and quality.

You will manage daily operations of the restaurant and maintain high standards of product knowledge, consistency, and guest engagement. Working closely with the Assistants and Director of Food & Beverage and other Managers, you will play a key role in driving the success of the food and beverage while fostering a culture of excellence and collaboration within the team.

What you will do

Lead all aspects of team management, including hiring, training, supervising, and conducting performance evaluations to build a high-performing, guest-focused team.
Collaborate with culinary and F&B leadership on menu development, marketing strategies, and addressing guest feedback to enhance overall experience.
Drive financial performance through revenue forecasting, payroll preparation, cost control, and implementing strategies to improve profitability.
Control costs through effective scheduling, budgeting, purchasing decisions, and inventory management
Implement and monitor cost control measures
Observe operations and make recommendations for improvements in facilities and equipment as needed
Maintain high visibility within the operation
Provide recognition and motivate team members
Handle special requests with dedication to ensuring an attentive and distinctive guest experience
Ensure operational excellence by maintaining consistent service standards, anticipating supply needs, and monitoring the condition of facilities and equipment.
Act as a guest relations ambassador, promoting positive public relations and resolving complaints with professionalism and care.

Requisitos

Minimum of 3 to 5 years of relevant experience Food & Beverage management, supported by a bachelor’s degree.
Extensive restaurant leadership experience in luxury hotels, stand-alone restaurants, or restaurant groups
Strong financial and analytical acumen, including budgeting, forecasting, and cost-control expertise.
Hands-on, solution-oriented approach with a proactive, can-do attitude and ability to take ownership of tasks.
Creative and entrepreneurial mindset, bringing flair and innovation to enhance guest experiences and stay ahead of industry trends.
Exceptional communication and interpersonal skills and the ability to thrive in a fast-paced, high-standard environment.
Integrity and passion for hospitality, committed to delivering outstanding guest service and maintaining excellence in every detail.
Strong knowledge of wines, spirits, and mixology, with a passion for innovation and hospitality.
Excellent leadership, organizational, and communication skills.
Ability to manage costs, inventory, and supplier relations effectively.
Flexibility, adaptability, and the ability to perform under pressure in a fast-paced environment.
A genuine passion for service excellence and creating memorable guest experiences.
Fluent level of Portuguese and English is required.
Must hold authorization to work in a European country.
Willing to work a flexible schedule and holidays.

Se ofrece

Competitive compensation package.
Statutory vacation allowance plus one additional day of paid leave.
Outstanding training programs and career development opportunities, including enriching international taskforce opportunities.
Employee travel program with complimentary stays at Four Seasons properties worldwide.
Provision of employee uniforms.
Complimentary meals at our much-loved Sabores Employee Restaurant.
A birthday cake prepared especially for you by our renowned Pastry Team for you to celebrate with your loved ones.
Comprehensive medical insurance, with the option to extend coverage to family members, plus access to an on‑site doctor for preventive care.
Exclusive retail, spa, and food & beverage discounts within the hotel.
Access to a modern, fully equipped employee on‑site gym.
Full access to the FS Benefits platform.