Sales Coordinator - Business Development Hub EMEA (12 Month FTC) en Cork (Irlanda)

Descripción de la oferta

Proceso de selección continuo.

Funciones

Position Summary:

The team is tasked with procuring revenue for Marriott International properties worldwide with new Group and Events business from clients across the EMEA division by supporting the below key tasks. .

In this role, the Sales Coordinator utilizes sales techniques to maximize revenue and build customer loyalty. Team members will be involved in assigned project work for the Account Sales Organization within Europe.

Hours of operation are currently: Monday through Friday 08:00–17:00, No Weekends. (This is subject to change depending on business requirements).

CORE WORK ACTIVITIES

Managing Work, Projects and Policies:
Receiving, analysing and loading new requests for groups/meetings in SFA Web in a timely manner for proper service
Evaluate, qualify and respond to leads in a professional and timely manner. Majority of communication will be via email, SFA Web and telephone
Follow-up with hotels to make sure a group meeting offer is submitted and is in SFA Web
Act as the liaison between the customer and hotel(s) to present rate proposals, maximize or convert potential bookings, and close the sale
Consistently update and maintain SFA Web figures, status and seller activities
Be familiar with applicable hotel group offers & loyalty programs to assist in selling hotels
Maintain up-to-date knowledge of the Marriott International Hotel portfolio and destinations
Update database and related activities in dedicated sales systems
Uphold all policies and procedural instructions for systems; Outlook, SFA Web and other systems as applicable
Assist with reporting on groups business using internal reporting tools
Correspondence with SFA Web Support Team on regular issues
Work on any other Groups Segment related projects
Work towards achieving daily, weekly, and monthly revenue and new lead goals
Follow up and closure of outstanding Group and Event business leads
Develop and maintain good relationships to both internal and external customers
Maintain a high level of professionalism with clients, hotels, project stakeholders and leadership
Performs other duties and projects as assigned by management to meet business needs

Maintaining Business Goals
Establish and maintain complete and up-to-date lead response information in SFA Web and alternate information systems
Assist with the closing of business opportunities to ensure individual and team goals are met
Generate and organize reports utilizing internal data systems 

Demonstrating and Applying Discipline/Functional Knowledge
Use standard software applications such as MS Office, SFA Web, etc.
Act decisively to recover from mistakes
Act independently to improve and increase skills and knowledge 

Contributing to Teams
Achieve collaboration by leveraging relationships and knowledge
Work effectively in a team-based environment

Requisitos

Education and Experience Preferred

Fluent command of English both verbal and written as well as one other language preferably: German, Spanish or French
Ability to identify and act on buying signals and drive to achieve and exceed goals
Use good judgment and diplomacy with internal and external customers
Ability to work both independently and as part of a team
Ability to multitask and work in a busy environment
Detail oriented with excellent organizational skills
Ability to learn new systems quickly
Proficiency in computer skills (especially MS Office)
Professional manner and demonstrate self-confidence, energy, and enthusiasm
Candidates must be in good standing in terms of attendance and overall work performance to be eligible to apply
Minimum of 1 year experience in Sales and Service or the CEC, Sales and Marketing, Guest Services, Front Desk or related professional area

Se ofrece

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.