Sales Support & Order Processing with English proficiency Madrid

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Sales Support & Order Processing with English proficiency Madrid


  • Madrid
  • Inscripción cerrada
  • 26 inscritos
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Jornada Completa - Contrato Indefinido - Retribución sin especificar - Al menos 4 años de experiencia

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Comparte:

Empresa

Page Personnel

Multinational Healthcare Company in the north of Madrid
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 24/08/2021

Funciones

Sales Support & Order Processing Specialist with English proficiency


Descripción de la oferta

Sales-related support

 * Preparing quotes
 * Continuously answer and take care of calls regarding purchasing orders, claims, delivery requests and enquiries, sample or catalog requests and other enquiries from customers issues
 * Manage inquiries via general email inboxes and ensuring they are actioned everyday
 * Support Sales on tender bids with quoting (collecting all the documents, making sure that the administrative part is managed and the dead line is respected)
 * Coordinate with Sales and Logistics to send out demos, samples, and marketing materials
 * Customer data management in the CRM for the territory in charge
 * Complaint management : opening, follow-up and closing of SS&OP related cases in the CRM with Sales and PSS

Order processing & order management support

 * Ensureorderfulfilmentbyliaisingwith central or local warehouses
 * Coordinate order fulfilment with logistics, sales reps, service and end users (customers)
 * Document new customers in CRM tool, maintain data in CRM and eShop system
 * Liaise with sales reps and end-users in relation to order information (including order tracking)
 * Share orders with finance for payment fulfilment
 * Manage order-related complaints

Coordination of the local Team

 * Guide the team (2 persons) and liaising with the Area Team Leader (Italy,
France and Ibérica)


Perfil del candidato

* Bachelor's Degree in Business Administration or Economics or related subject
 * Professional experience in the field of sales support, order management, or equivalent combination of education and work experience
 * Life science industry experience is considered an advantage
 * Good knowledge of SAP
 * Highly proficient in spoken and written English


Oferta de empleo

Stable contract 
Full time 
Salary: 38.500€ B.A. + annual bonus

Requisitos

Professional experience in the field of sales support, order management, or equivalent combination of education and work experience
Good knowledge of SAP
Highly proficient English

Se ofrece

annual bonus
  • Área

    Administrativos y secretariado

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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