Salesforce Reporting Analyst - PageGroup SSC Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 27/05/2022.

Funciones

The Salesforce Reporting Analyst will be part of the data delivery team and will work in a matrix environment, with a reporting line into the Head of Data Strategy Enablement

The role specifically is intended to work with the Data Product Owners to manage and drive the delivery of reports from Customer Connect (CC) according to a prioritised backlog and ensuring adherence to the Reporting Framework and alignment to the Data Programme Roadmap


Description

* Work with data product owners and project managers to manage demand and changes requests from the Data Communities ensuring requirements are prioritised & correctly captured in the CC reporting backlog
 * Analyse requirements and design reports and Dashboards in Salesforce to support business reporting requirements in accordance with defined design principles
 * Oversee the delivery of the CC reporting backlog working with development resources
 * Provide functional direction to the CC reporting development squad
 * Be an active member of the Data Communities as the SME for CC reporting
 * Perform UAT testing as needed aligning to business reporting requirements
 * Provide assistance with reporting and analytics outside of Customer Connect as part of the overall Data Programme
 * Input requirements to the CC Product Backlog to fulfil reporting requirements


Profile

Must have:

 * Salesforce reports & dashboard development experience
 * Ability to analyse reporting requirements
 * Good communication skills

Preferred:

 * Understanding of the insights and analytics capability within Salesforce
 * Understanding of CRM Tableau/Einstein for reporting
 * Experience of PowerBi Reporting
 * Stakeholder management
 * Management experience in a matrix environment

Mandatory Attitudes and Behaviours:

 * Proactive
 * Solution oriented
 * Delivery focused
 * Business and commercially focused
 * Strong attention to detail
 * Pragmatic - able to balance competing pressures and influences


Job Offer

* Experience in a very multinational environment (+40 nationalities in the SSC)
 * Competitive compensation and benefits package in Barcelona, various well-being activity options

Requisitos

*Salesforce reports & dashboard development experience
*Ability to analyse reporting requirements
*Understanding of business change principles 
*Highly organised and efficient