Salesforce Reporting Analyst - PageGroup SSC Barcelona (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 20/06/2023.

Funciones

 * Work with data product owners and project managers to manage demand and changes requests from the Data Communities ensuring requirements are prioritised & correctly captured in the CC reporting backlog
 * Analyse requirements and design reports and Dashboards in Salesforce to support business reporting requirements in accordance with defined design principles
 * Oversee the delivery of the CC reporting backlog working with development resources
 * Provide functional direction to the CC reporting development squad
 * Be an active member of the Data Communities as the SME for CC reporting
 * Perform UAT testing as needed aligning to business reporting requirements
 * Provide assistance with reporting and analytics outside of Customer Connect as part of the overall Data Programme
 * Input requirements to the CC Product Backlog to fulfil reporting requirements

Requisitos

Must have:
 * Salesforce reports & dashboard development experience
 * Ability to analyse reporting requirements
 * Understanding of business change principles
 * Highly organised and efficient
 * good communication skills

Preferred:
 * Understanding of the insights and analytics capability within Salesforce
 * Understanding of CRM Tableau/Einstein for reporting
 * Experience of PowerBi Reporting
 * Stakeholder management
 * Management experience in a matrix environment
 * Experience of working in a multi-national business, supporting colleagues in multiple time zones

Mandatory Attitudes and Behaviours:
 * Proactive
 * Solution oriented
 * Delivery focused
 * Business and commercially focused
 * Strong attention to detail
 * Pragmatic - able to balance competing pressures and influences

Se ofrece

 * Experience in a very multinational environment (+40 nationalities in the SSC)
 * Competitive compensation and benefits package in Barcelona, various well-being activity options