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Senior Travel Agent German (h/m) Barcelona


  • Barcelona
  • Hace 39 días
  • 2 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - Al menos 2 años de experiencia

Cerrada Inscripción

Comparte:

Empresa

Page Personnel

International provider of corporate travel management based in Barcelona is looking for 15 experienced Travel Agents with high/bilingual level of German. Provide travel arrangements to corporate clients. You will be responsible for all travel requests regarding flight itineraries, rail transportation, hotel accommodation and car rentals. Additionally, you provide a high level of customer service and you will process travel requests accurately.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 06/11/2018

Funciones

 * Being aware of the client's travel budgets and offering the best deals and routing possible.
 * Handling all travel requirements including flight itineraries, rail transportation, hotel reservations.
 * Offer best travel options in terms of pricing and routing.
 * Maintain a high level of customer service by 'Going the Extra Mile'.
 * Resolve or escalate customer complaints and general queries.
 * Work professionally and independently in providing travel services by e-mail and phone.
 * Build and maintain relationships with travellers.
 * Manage workflow and processes in accordance with SLA.
 * Delivering exceptional customer service.

Requisitos

 * Minimum of 3 years business travel experience or similar.
 * Experience with Amadeus.
 * Bilingual/High level of German and excellent English communication skills.
 * Able to work under pressure.
 * Creative thinking, able to think 'out of the box'.
 * Self-motivated with the ability to prioritise.
 * A team player with a high level of flexibility.

Se ofrece

* This is an exciting job within an international environment where you will work Monday to Friday on a full time work (daily shift).
 * Great development opportunities within the company.
 * You'll be working with a great international team of colleagues who like to get together on Friday after work.
 * The company culture is incredibly supportive and takes employee welfare serious with a strong emphasis on ethics and corporate social responsibility.
 * Permanent contract, competitive salary, benefits, training, career development and a dynamic work environment.
  • Área

    Hostelería, Turismo

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    15

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