Service Center Agent with a Native level of English Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 04/01/2019.

Funciones

We are looking for a Customer Service with a Native level of English for the UK market to work for an International company in a Multicultural environment in the center of Barcelona.

• Deliver Training Consultancy Services to our customers
• Provide Customer Service by handling all training incoming queries via telephone and email communication
• Offer Level 1 Technical Support for our web-based Learning Management System (LMS) internal and external
users
• Perform outbound campaigning activities to meet our Training Sales business goals
• Host Training Administration Transactions that are very process-driven

Requisitos

Education: Higher Vocational Education

Experience: 2 years

Competencies: 

- Flexibility & Energy Cost Awareness
- Teamplayer Brand Ambassador
- Innovative / Creative Approach Deadline & Results driven
- Fluent in written & spoken English Initiative
- Service Orientation / Responsiveness Continuous Learning
- Intermediate Sales Skills
- Intermediate Information Management

IT skills: LMS

Se ofrece

- International Company
- Multicultural Environment
- 18,5K salary + 77€/month for a Native level of English
- 10€ day/food
- Festive days (+120€)
- Transportation and Day care
- Possibility of earning a prize once a year depending on performance (200-20.000€)

Etiquetas

• english
• customer service
• customer care