We recruit candidates with costumer support experience or relevant studies for an important IT Service Centre company located in the capital of Tenerife, in Santa Cruz de Tenerife.

-Customer Service and IT support
-Problem resolution
-IT troubleshooting
-Computer or Software consultations
-Tracking capabilities of all incoming problems
-Problem escalation proceedures

Requisitos

Requirements 
-Advanced communications skills. 
-IT Skills including MS Office Skills. 
-Basic understanding of the principles, theories, and practices of group dynamics and/or team development.
-Customer Orientation.
-Previous helpdesk experience & ideally in an IT environment
-English C1

Se ofrece

Conditions
-Paid training program of three weeks
-6 month contract with the possibility to continue
-Full time position 40 hours a week with rotating shifts 24*7
-Salary: 12.650€ gross a year