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Sports Advisor Specialist w/ Native level of German + French Barcelona


  • Barcelona
  • Hace 33 días
  • 3 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - Entre 1 y 3 años de experiencia

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Descripción de la oferta

Descripción de la oferta

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Funciones

Are you passionate about sports? Do you have a constant desire to challenge your body and be active? Are you interested in sports fashion and you like helping others? If you speak German and French on a native level, then this could be an amazing professional opportunity for you!

ASICS is a multinational and world-famous sports brand who manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Sports Advisor Specialist with a sporty and flexible attitude to join their new project in Barcelona. Together with their young and sporty team, you will offer the best possible experience for customers all over the world. 

As a Sports Advisor Specialist, your responsibilities include:
- Deliver a best in class consumer experience attending consumers in all sort of questions about their products or services through different contact points
- Contribute and support the implementation of the Global Consumer Experience Strategy into the local market
- Data entry and maintenance of data related to the consumers at local market level into the CRM platform
- Manage cases and E-commerce questions using the software tools provided
- Review the information that ASICS delivers to the consumers at local level in all possible sources (web, newsletters, Twitter, Facebook, posts, events,...)
- Provide support and guide to the team members in a traineeship program

Requisitos

Key Languages:
- Native level of German and Full professional level of French
- Advanced level of English
- Another European language would be a plus

Core Skills/Experience:
- Enjoy taking care and helping people
- More than 3 years of working experience and at least 1-year experience in customer service
- Higher education
- Knowledge of Social Networks would be highly valued
- Attentive, empathic, flexible and proactive
- Team player who is also able to work independently
- Good communication skills
- Eager to learn
- Passionate about sports

Se ofrece

What's on Offer:
- Competitive salary
- Permanent contract 
- Great employee discount on ASICS products
- Health insurance
- Ticket restaurant
- Pension plan (starting from the 2nd year)
- Free gym at the office + laundry service
- Young, modern working environment
- Joining an international company that is a premium True Sports Performace brand

Etiquetas

  • customer service
  • fitness
  • running
  • customer care
  • sport
  • sports advisor
  • customer experience
  • sportwear
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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