Sports Advisor Specialist w/ Native level of German Barcelona (Barcelona)

Descripción de la oferta

Proceso de selección continuo.

Funciones

Are you passionate about sports? Do you have a constant desire to challenge your body and be active? Are you interested in sports fashion and you like helping others? If you speak German on a native level, then this could be an amazing professional opportunity for you!

As a Sports Advisor Specialist, your responsibilities include:
- Deliver a best in class consumer experience attending consumers in all sort of questions about their products or services through different contact points
- Contribute and support the implementation of the Global Consumer Experience Strategy into the local market
- Data entry and maintenance of data related to the consumers at local market level into the CRM platform
- Manage cases and E-commerce questions using the software tools provided
- Review the information that ASICS delivers to the consumers at local level in all possible sources (web, newsletters, Twitter, Facebook, posts, events,...)
- Provide support and guide to the team members in a traineeship program

Requisitos

Key Languages:
- Native level of German
- Advanced level of another European language (FR/NL/IT/ES) is required
- Advanced level of English

Core Skills/Experience:
- Enjoy taking care and helping people
- More than 3 years of working experience and at least 1-year experience in customer service
- Higher education
- Knowledge of Social Networks would be highly valued
- Attentive, empathic, flexible and proactive
- Team player who is also able to work independently
- Good communication skills
- Eager to learn
- Passionate about sports

Se ofrece

What's on Offer:
- Competitive salary
- Permanent contract 
- Great employee discount on company's products
- Health insurance
- Ticket restaurant
- Pension plan (starting from the 2nd year)
- Free gym at the office + laundry service
- Young, modern working environment
- Joining an international company that is a premium True Sports Performace brand

Etiquetas

• customer service
• fitness
• running
• customer care
• sport
• sports advisor
• customer experience
• sportwear