Sports Advisor Specialist w/ Native level of German Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace 15 horas
  • 1 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - Entre 1 y 3 años de experiencia

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Descripción de la oferta

Descripción de la oferta

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Funciones

Are you passionate about sports? Do you have a constant desire to challenge your body and be active? Are you interested in sports fashion and you like helping others? If you speak German on a native level, then this could be an amazing professional opportunity for you!

As a Sports Advisor Specialist, your responsibilities include:
- Deliver a best in class consumer experience attending consumers in all sort of questions about their products or services through different contact points
- Contribute and support the implementation of the Global Consumer Experience Strategy into the local market
- Data entry and maintenance of data related to the consumers at local market level into the CRM platform
- Manage cases and E-commerce questions using the software tools provided
- Review the information that ASICS delivers to the consumers at local level in all possible sources (web, newsletters, Twitter, Facebook, posts, events,...)
- Provide support and guide to the team members in a traineeship program

Requisitos

Key Languages:
- Native level of German
- Advanced level of another European language (FR/NL/IT/ES) is required
- Advanced level of English

Core Skills/Experience:
- Enjoy taking care and helping people
- More than 3 years of working experience and at least 1-year experience in customer service
- Higher education
- Knowledge of Social Networks would be highly valued
- Attentive, empathic, flexible and proactive
- Team player who is also able to work independently
- Good communication skills
- Eager to learn
- Passionate about sports

Se ofrece

What's on Offer:
- Competitive salary
- Permanent contract 
- Great employee discount on company's products
- Health insurance
- Ticket restaurant
- Pension plan (starting from the 2nd year)
- Free gym at the office + laundry service
- Young, modern working environment
- Joining an international company that is a premium True Sports Performace brand

Etiquetas

  • customer service
  • fitness
  • running
  • customer care
  • sport
  • sports advisor
  • customer experience
  • sportwear
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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