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Student Services Advisor Madrid (Madrid)


  • Madrid
  •   Inscripción cerrada
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  • Experiencia

    Entre 1 y 3 años de experiencia

  • Salario

    Retribución sin especificar

  • Área - Puesto

    Atención al cliente

    • Técnico de Atención al Cliente
  • Categoría o nivel

    Técnico

  • Vacantes

    1

  • Inscritos

    60

Descripción de la oferta

Descripción de la oferta

Proceso de selección continuo.

Funciones

The Student Services Department oversees offering IE students, resources and vital information for their move to Madrid. From obtaining their student visa to finding accommodation, exploring medical insurance options or getting mobile phone service, the SS Department plays a key role in guaranteeing a good start of the student’s life in Madrid.

We are looking for an enthusiastic person to join our team, bilingual in English and Spanish. Student Services Advisors perform a variety of tasks within clearly defined procedures; decisions are made regarding the set-up, sequencing, and priority of tasks.


Key Action Areas:

•	Be familiar with all aspects of office operations
•	Be familiar with the programs, services, policies, and procedures.
•	Make effective use of work time.
•	Complete all tasks assigned in an accurate, prompt and thorough manner.
•	Be able to communicate and interact positively and effectively with staff and students from different nationalities.
•	I possess sound judgment and strong organizational skills.
•	Possess the ability to function autonomously.
•	Be familiar with word processing, computer data entry, and filing and telephone reception.
•	Consistently contribute to department standards.
•	Offering excellent customer service, you will be able to empathize with students from a wide range of cultural backgrounds and be able to communicate clearly to an international audience.
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Requisitos

•	Bachelor degree.
•	Fluent in English and Spanish.
•	With excellent organizational, IT, communication and writing skills, you will be self-motivated and able to work flexibly as part of a team.
•	Customer service experience.

Instituto de Empresa

Empresa líder en formación a nivel internacional

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