Support Engineer Graduate with French Sant Cugat del Vallés (Barcelona)

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Support Engineer Graduate with French Sant Cugat del Vallés (Barcelona)


  • Sant Cugat del Vallés (Barcelona)
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  • 1 inscritos
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Jornada Completa - Contrato De duración determinada - Retribución sin especificar - Hasta 2 años de experiencia

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Empresa

Babel Profiles

Are you a recent graduate and you are interested in new technologies? Do you believe that technology can make a big difference in business and society? Would you like to help to make an impact while working in Barcelona?
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 21/08/2021

Funciones

The Remote Support Engineer works on a virtual ecosystem in a multinational company with engineers making sure that the right solution is delivered at the right time for the customers. The efficiency and effectiveness of the solutions provided by the engineers are key to accomplish the organization's goals on total customer experience and cost.

Take your career to the next level and apply for this job!

Responsabilities:
- Remotely resolve hardware and software application problems for customers.
- If the customer issue cannot be fixed remotely, trigger on-site interaction and ensure proper handover to the field engineer.
- Keep the customer informed of the progress of the complaint

Requisitos

- Native level of French and high level of English is mandatory
- Bachelor's or Master's degree in Electrical, Electronic, or Mechanical Engineering is required
- Only candidates with a recent graduation date: from June 2019 onwards
- Work experience in support engineering is a plus
- Willing to start a career in HP in a customer support role
- Ability to manage customer expectations and needs

Se ofrece

- 2-year program with great possibilities of getting a permanent contract in HP afterward 
- Competitive Salary
- Private Medical Insurance
- Growth opportunities
- Discounts on company's products
- Social benefits
  • Área

    Tecnología e informática

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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