Tech Support with French Barcelona (Barcelona)

Funciones

Tech Support with French role at IT Consultancy company in Barcelona

 * Answer the information enquires and advanced support (and not the only ones) about; domains, email, hosting and web tools creation.
 * Solve issues about products adquired from our customers
 * Identify customer needs and support them during the purchase cicle
 * Take care of the customer and help him/her to grow with our product / service portfolio
 * Escalate the issues you cannot solve to the relevant department in English

Requisitos

 * Native level of French;
 * Good knowledge of English and Spanish;
 * Strong motivation for the relationship with the customer;
 * Good communication skills;
 * Knowledge in the area of registration and management of domain names is a plus;
 * High ability to communicate and manage written and oral information:
 * Customer service or helpdesk experience;
 * Strong customer focus;
 * Aptitude for technical support service.

Se ofrece

Salary and side benefits.
Normal working hours.

• Área

  Tecnología e informática

• Categoría o nivel

  Técnicos

• Nº Vacantes

  1