Tech Support with French Barcelona

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Tech Support with French Barcelona


  • Barcelona
  • Inscripción cerrada
  • 0 inscritos
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Jornada Completa - Contrato Indefinido - Retribución sin especificar - Al menos 1 año de experiencia

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Empresa

Page Personnel

Member of a multinational group, one of the leading companies in Europe in the Hosting business, positioning itself among the top players in the markets in which it operates.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 28/12/2020

Funciones

Tech Support with French role at IT Consultancy company in Barcelona


Descripción de la oferta

* Answer the information enquires and advanced support (and not the only ones) about; domains, email, hosting and web tools creation.

 

 

 * Solve issues about products adquired from our customers

 

 

 * Identify customer needs and support them during the purchase cicle

 

 

 * Take care of the customer and help him/her to grow with our product / service portfolio

 

 

 * Escalate the issues you cannot solve to the relevant department in English


Perfil del candidato

* Native level of French;

 

 

 * Good knowledge of English and Spanish;

 

 * Strong motivation for the relationship with the customer;

 

 

 * Good communication skills;

 

 

 * Knowledge in the area of registration and management of domain names is a plus;

 

 

 * High ability to communicate and manage written and oral information:

 

 

 * Customer service or helpdesk experience;

 

 

 * Strong customer focus;

 

 * Aptitude for technical support service.


Oferta de empleo

Salary and side benefits;

Normal working hours.

Requisitos

*Native level of French;


 

*Good knowledge of English and Spanish;
  • Área

    Tecnología e informática

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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