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Tech Support Barcelona


  • Barcelona
  •   Inscripción cerrada
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  • Experiencia

    Al menos 2 años de experiencia

  • Salario

    Retribución sin especificar

  • Área - Puesto

    Tecnología e informática - Administrador de Bases de Datos

  • Categoría o nivel

    Técnico

  • Vacantes

    1

  • Inscritos

    0

  • Contrato

    Contrato Indefinido

  • Jornada

    Jornada Completa

Descripción de la oferta

Descripción de la oferta

Proceso de selección continuo.

Funciones

Growing fintech company located in Barcelona is looking for an Integration Engineer. Descripción de la oferta * Respond and resolve requests for technical and operational assistance from our customers. * Research and investigate complex issues for the product defects using: logs, traces, dumps, scripts, and other tools. * Identify and scale situations requiring urgent attention to the Development team. * Monitor interfaces to detect deffects in our service. * Partner with the Product team to highlight customers impact and influence the prioritization of defects/issues to manage fixes and documentation enhancement to ensure the satisfaction of our customers. * Continuously expand knowledge of the Customer Success Unit best practices, procedures, and systems. * Manage relationships with key internal stakeholders (Pre-Sales, Development and Product) to ensure success. * Act as a functional and technical expert for the customers. Perfil del candidato * BS or MS in Computer Science (preferably) or any Engineering. * Technical background and experience in software development and API technologies. * Experience with ticketing tools. * SQL knowledge. * Elastic knowledge. * Fluent in Spanish and Advanced level of English, other languages is a must. * Proven experience to work under pressure in a dynamic environment. * Curious and highly motivated with initiative, flexibility, and adaptability. * Ability to handle high pressure customer situations and achieve resolution with a clear sense of urgency. * Mindset and culture of customer problems first. Oferta de empleo Oportunidades de carrera y desarrollo profesional. #LI-DNP

Requisitos

Growing fintech company located in Barcelona is looking for an Integration Engineer.

Page Personnel

Growing fintech company located in Barcelona.

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