Technical Customer Service with Native English / 3 months Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 01/02/2018.

Funciones

Technical Customer Service Opportunity for native English speakers in Barcelona!


Description

* Advise and orient customers towards an appropriate solution.
 * Coordinate all necessary steps of assistance: Handle international telephone calls and emails, register cases, document actions into our computer based system, organize appropriate assistance, and ensure the closure of each file.
 * Offer a rapid and tailored customer care response to their problems in line with the coverage guaranteed under the customers' insurance policy.
 * Work in a team environment to ensure proper case handling.
 * Administration of invoices and claims related to each case.


Profile

* Excellent telephone customer care skills.
 * Strong skills in languages and interpersonal relations.
 * High appreciation of teamwork
 * True interest and commitment
 * Excellent PC skills (Word, Excel, Internet)
 * Native level of English.


Job Offer

Oportunidades de carrera y desarrollo profesional

Requisitos

*Native level of English.
*Excellent customer service skills