Technical Sales Support w/ Native Level of Portuguese & Spanish Barcelona (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 09/12/2018.

Funciones

Are you highly interested in the Tech-industry and looking to take a considerable step in your career? Do you speak a Native level of Portuguese & Spanish? Would you like to work for a well-settled German multinational? This could be your opportunity. We're waiting for your application! 

Our client is a worldwide supplier of automation technology and a performance leader in industrial training and education programs. They have introduced innovative automation technology for the industrial sector in more than 175 countries throughout the world. Our client offers the opportunities and resources of a multinational, while still keeping a family company environment. Now looking for their newest team member to support their quality service team in their office in L'Hospitalet de Llobregat.

In this unique Technical Sales Support position, you will create value and strengthen the relationship with the client through effective and decisive problem-solving. Besides you can increase the relationship with the client through proactive actions that allow the company to better understand their needs. Therefore this role plays a critical role as the first point of contact for all clients and an assisting role for the sales team. 

As a Technical Sales Support, your responsibilities include:
- Accurately taking care of the order processing, delivery creation, and shipment processing
- Building a strong customer relationship through a prompt resolution to clients' issues regarding stock availability, sales order and shipment status, product and services
- Receiving and processing sales orders
- Following up on order status and order book maintenance

Requisitos

Key Languages:
- Native level of Portuguese
- Full Professional level of Spanish
- Good understanding of English 

Core skills/Experience	
- Highly interested in the tech-sector 
- Experience in (technical) customer service is a huge plus! 
- Excellent communicator who deeply cares about the customer experience
- Good team-player who benefits from a team setting
- Solid keyboard skills and an understanding of MS Office
- Knowledge of SAP would be a plus

Se ofrece

What's on offer	
- Permanent contract
- Competitive salary based on experience
- Bonus system based on individual and team objectives
- Working hours: Monday to Thursday (9:00-18:00) Friday (9:00-16:45)
- Offices located in Hospitalet de Llobregat
- As a notable multinational, the company offers opportunities to grow within the company

What will you learn?	
- Communicate effectively with clients
- Accurately evaluate customers' needs 
- Proactively take action when needed 
- Collaborate closely in an international team

Recruitment steps	
Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
Step 2: Phone Interview with the company’s Talent Acquisition Specialist
Step 3: Face-to-face Interview with the Hiring Manager

Etiquetas

• call center
• helpdesk
• customer service
• b2b
• service client
• attencion al cliente
• technical support
• portuguese
• spanish
• support technique