Technical Support Agent with High Level of German Portugal


  • Lisboa
  • Hace 3 horas (Actualizada)
  • 2 inscritos

Jornada Completa - Contrato Indefinido - Entre 19.000 y 20.000€ Brutos/anuales - Al menos 1 año de experiencia

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Empresa

Talent Search People

Our client is a leading international service provider that thrives on digital technology.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 01/06/2019

Funciones

As a Customer Support Agent, your main objective will be to improve the customer experience by assisting with their technical queries:

You will be responsible for: 

- Handle calls/emails in both German and English.
- Inbound and Outbound communication with the customers
- Hardware requests regarding smartphones, computers, portable media player, digital media player, and home smart speaker.

Requisitos

We are looking for a person with the following qualifications, experience and skills:

Qualifications:

- Excellent level of German and English. 

Experience:

- Experience in Customer Service or Digital industry is a plus

Skills:

- Have a high affinity to the technology industry
- Have a strong service orientation and can quickly familiarize themselves with new topics
- Enjoy working in a team and with customers
- You are flexible and committed
- You are able to bring facts to the point and explain the customer understandable.
- Have consumer oriented mind-set and willingness to provide the best service

Se ofrece

We offer: 

- Start of an International career;
- You'll be joining an Award winning team;
- Possibility to work with prestigious brands;
- Be part of an Innovative and forward thinking company;
- Lisbon is a great place to live and work.
- Attractive base salary, food allowance and bonus system a weekly working time of 40 hours (full time) in shifts from Monday to Sunday between 07:00 and 22:00
- Implementation / assistance with all official applications
- Support in the search for accommodation
- Rental cost refund for the first 3 months (up to 400 euros per month)
- Airfare refund for international applicants (up to 250 euros)
And much more...

Etiquetas

  • atencion al cliente
  • aleman
  • customer service
  • german
  • portugal
  • soporte tecnico
  • technology
  • help desk
  • technical support
  • phone
  • lisboa
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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