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Telecommunication Customer Advisor w/ Native level of Dutch or Flemish Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Inscripción cerrada
  • 0 inscritos

Jornada Completa - Contrato Indefinido - Entre 15.000 y 17.000€ Brutos/anuales - Entre 1 y 15 años de experiencia

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Empresa

Babel Profiles


                
            
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 19/06/2019

Funciones

Are you a customer-oriented person and a problem-solver? Would you like to work in a dynamic and personal environment (rated 4/5 by our candidates!), while also improving your Spanish? And do you have a native level of Dutch or Flemish? Have a look!

Our client is an international and centrally-located company that is working for a well-known Belgian telecommunication company. They offer their customers digital television, telephone contracts, and internet contracts in different countries. For the Customer Care team, they are looking for communicative and motivated candidates to contribute to the customer satisfaction. 

Main Responsibilities 
- Following the (paid) 2-week training, where they will teach you everything about the company, the products and client contact
- Friendly answering the phone and helping your customers over phone and e-mail
- Giving advice and offering them guidance and solutions for possible (technical) problems
- Client support and providing information about different products and implementations
- Remaining positive relationships with your clients and customers
- Aiming for perfect customer satisfaction

Requisitos

- Perfect communication skills
- Team-player
- Positive and open attitude 
- Motivation for contributing to customer satisfaction and their client´s success

Se ofrece

- Fixed salary plus bonus
- Permanent contract
- Paid 2-week training
- A pleasant and friendly work environment with flat hierarchies 
- An open working atmosphere in which they listen to your ideas and suggestions 
- A centrally-located office (El Poblenou) with views of the Mediterranean sea
- Benefits package for the gym, childcare, transport, gourmet card and health insurance
- Free Spanish language classes

What will you learn? 
- To provide the best possible service to your customers 
- All the in & outs for payments queries 

Recruitment Steps
Step 1: Phone screening and interview with your Babel recruiter!
Step 2: Interview with the hiring manager

Etiquetas

  • customer service
  • dutch
  • customer support
  • customer care
  • nederlands
  • klantenservice
  • klanten support
  • banen in barcelona
  • werken in spanje
  • werken in barcelona
  • werken met mensen
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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