Telemarketing Support Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 06/05/2018.

Funciones

Are you interested in a stable and innovative IT project in a dynamic environment? This may be your opportunity! We are looking for a Telemarketing Support for a leading project in Sant Cugat del Vallès. Main tasks are as follows:
- Documentation of Leads or contact outcomes in the CRM software, adhering to the CRM documentation guidelines. Hand on information regarding leads directly to sales or partner.
- 360° monitoring of campaign success regarding qualitative and quantitative target achievement and performance optimization, based on the reports.
- Consulting for campaign owners based on the experiences made conducting the respective campaigns and other experiences made connected to Telemarketing business.

Requisitos

-Outbound calling -driven by  marketing campaigns/promotions
-Follow up emails to customer requesting more info 
-Ensure that leads are entered in Sales force .com correctly assigned
-Reporting of additional information that can be gathered in course of the campaigns. This refers especially to customer need and process improvement.
-Availability to work in Sant Cugat del Vallès (Can Sant Joan Zone)
-Languages: Spanish/English Bilingua and another language from union europe.

Se ofrece

We offer incorporation to a stable team in growth, with salary and pluses according to the job, interesting social benefits and the possibility to promote in the company.