Telesales Team Leader Fluent English (h/m) Madrid

Descripción de la oferta

Duración de la oferta: hasta el 05/06/2019.

Funciones

We are looking for a highly experienced Program Manager - Outbound Call Center Supervisor to support our ambitious growth plans for the Madrid Centre.


Descripción de la oferta

You will be responsible for the efficiency, effectiveness, and profitability of our calling operations for the accounts for which you are responsible, and you will implement processes and ensure the best utilization of systems to ensure this happens. You will accelerate the set up and delivery of programs and aligned revenue. Customer satisfaction is key to renew business and your performance appraisal will include this metric.


Perfil del candidato

* University degree

 * 2 years of experience directly managing a calling team, ideally B2B for technology customers

 * Demonstrated success in lead generation programs using a metric-driven approach and a mindset of continuous improvement

 * Excellent interpersonal and collaboration skills. Proven ability to drive team performance through effective daily management and personal coaching

 * Passion and enthusiasm for driving change and continuous improvement and motivation

 * Strong communication skills

 * Experience with calling systems
 * Understanding of what demand generation means for our customers
 * Fluent english


Oferta de empleo

Permanent contract
 8.00am to 5pm monday to friday
 To be part of an Important Multinational company
 Salary: 30.000 deppends on the profile

Requisitos

CALL CENTER OUTBOUND SALES SUPERVISOR