Top Buyers Customer (Portuguese and English) Madrid

Descripción de la oferta

Duración de la oferta: hasta el 20/02/2019.

Funciones

Importante empresa sector Internet selecciona perfil de TOP BUYER con Portugués, Inglés y Español y perfil muy orientado al trato al cliente y gestión de cuentas de la empresa


Descripción de la oferta

· CreateCreate relationshipsrelationships withwith sellerssellers basedbased onon a passionpassion toto deliverdeliver a bestbest-inin-classclass serviceservice andand a connectionconnection toto thethe businessbusiness ofof sportssports, musicmusic andand entertainmententertainment.

· SupportSupport customerscustomers onon allall transactionaltransactional issueissue throughthrough emailemail, chatchat andand phonephone, whilewhile leadingleading thethe businessbusiness inin thethe highesthighest qualityquality ofof customercustomer serviceservice.

· UnderstandUnderstand thethe systemssystems usedused toto supportsupport sellerssellers (BusinessBusiness ObjectsObjects, InternalInternal/externalexternal toolstools, etc.)

· MustMust be ableable toto learnlearn andand adjustadjust toto situationssituations quicklyquickly whilewhile workingworking underunder pressure

pressure

· Able Ableto toidentify identifyproblems problemsbefore beforethey theycome large largescale scaleissues

issues

· Exceed Exceedteam teammetrics metricson ona daily dailybasis.basis

· ProvideProviderapidrapidassistanceassistancetotoourourcustomerscustomerswhilewhilestillstillmaintainingmaintainingthethequalityqualitythat

· Effectively Effectivelyuses all allavailable availabletechnology technologytools toolsand andresources resourcesto toresolve resolvecustomer customerinquiries.inquiries

· Develop Developand andmaintain maintainknowledge knowledgeof of organizations and andtheir theirfunctions functionsin inorder orderto tosolve solveproblems problemsfor forcustomers customersor orescalate escalateissues issuesto tothe theappropriate appropriatedepartment(departments)/group(groups)

· Develop Developand andmaintain maintaina detailed detailedknowledge knowledgeof of products productsand andservices.services


Perfil del candidato

· Portuguese, English and Spanish

Spanish 1-2 year's year'sexperience experiencein inCustomer CustomerService,Service sales or orsimilar is isrequired.required

· Excellent Excellentoral and andwritten writtencommunication communicationskills.skills

· Proficient Proficientin inMicrosoft Microsoftprograms.programs

· Maintain Maintainprofessional professionalrelationships relationshipswith withcoworkers coworkersat atall alltimes.

· Comfortable Comfortableto towork workin inmulti-multicultural setting settingenvironment.environment


Oferta de empleo

- Salario: 18.000€ + bonus + benefits ( 5.000€ )

- Contratro: Indefinido

- Jornda: Miércoles a Domingo en Tades ( 15 a 0.00 )

- Barrio Salamanca

Requisitos

· Portuguese, English and Spanish

Spanish 1-2 year's year'sexperience experiencein inCustomer CustomerService,Service sales or orsimilar is isrequired.required

Se ofrece

bonus + benefits (5.000€)