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Top Customer (French, Italian and English) Madrid (Madrid)


  • Madrid (Madrid)
  • Hace más de 100 días (Actualizada)
  • 17 inscritos

Jornada Completa - Contrato Fijo discontinuo - Retribución sin especificar - No se requiere experiencia

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Empresa

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Importante empresa sector Internet selecciona un perfil de TOP CUSTOMER para gestión de cuentas con nivel alto de Francés, Inglés, Inglés y Español
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 07/11/2018

Funciones

· Create relationships with sellers based on a passion to deliver a best-in-class service and a connection to the business of sports, music and entertainment. 
· Support customers on all transactional issue through email, chat and phone, while leading the business in the highest quality of customer service.
· Understand the systems used to support sellers (Business Objects, Internal/external tools, etc.)
· Must be able to learn and adjust to situations quickly while working under pressure
· Able to identify problems before they come large scale issues
· Exceed team metrics on a daily basis.
· Provide rapid assistance to our customers while still maintaining the quality that StubHub expects.
· Effectively uses all available technology tools and resources to resolve customer inquiries.
· Develop and maintain knowledge of StubHub organizations and their functions in order to solve problems for customers or escalate issues to the appropriate department(s)/group(s)
· Develop and maintain a detailed knowledge of StubHub's products and services.

Requisitos

· Italian, French, English and Spanish
· 1-2 year's experience in Customer Service, sales or similar is required.
· Excellent oral and written communication skills.
· Proficient in Microsoft programs.
· Maintain professional relationships with coworkers at all times.
· Comfortable to work in multi-cultural setting environment.
· Bachelor's Degree or Equivalent

Se ofrece

- Salario: 18.000€
- Contrato: Temporal con opción de ir ampliando
- Lunes a Viernes de 9 a 18.00h
- Madrid Centro
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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