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TOP CUSTOMER ( French, Italian and English) Madrid


  • Madrid
  • Hace 55 días
  • 4 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

Cerrada Inscripción

Comparte:

Empresa

Page Personnel

Importante empresa sector Internet
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 08/11/2018

Funciones

Importante empresa sector Internet selecciona un perfil de TOP CUSTOMER para gestión de cuentas con nivel alto de Francés, Inglés, Inglés y Español


Descripción de la oferta

· Create relationships with sellers based on a passion to deliver a best-in-class service and a connection to the business of sports, music and entertainment. 

 

· Support customers on all transactional issue through email, chat and phone, while leading the business in the highest quality of customer service.

 

· Understand the systems used to support sellers (Business Objects, Internal/external tools, etc.)

 

· Must be able to learn and adjust to situations quickly while working under pressure

 

· Able to identify problems before they come large scale issues

 

· Exceed team metrics on a daily basis.

 

· Provide rapid assistance to our customers while still maintaining the quality that StubHub expects.

 

· Effectively uses all available technology tools and resources to resolve customer inquiries.

 

· Develop and maintain knowledge of StubHub organizations and their functions in order to solve problems for customers or escalate issues to the appropriate department(s)/group(s)

 

· Develop and maintain a detailed knowledge of StubHub's products and services.


Perfil del candidato

· Italian, French, English and Spanish

 1-2 year's experience in Customer Service, sales or similar is required.

 

· Excellent oral and written communication skills.

 

· Proficient in Microsoft programs.

 

· Maintain professional relationships with coworkers at all times.

 

· Comfortable to work in multi-cultural setting environment.

 

· Bachelor's Degree or Equivalent


Oferta de empleo

- Salario: 18.000€

- Contrato: Temporal con opción de ir ampliando

- Lunes a Viernes de 9 a 18.00h

- Madrid Centro

Requisitos

· Italian, French, English and Spanish

  1-2 year's experience in Customer Service, sales or similar is required.



· Excellent oral and written communication
  • Área

    Comercial, ventas

  • Categoría o nivel

    Mandos

  • Nº Vacantes

    1

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